Privacy Policy

Keys by MK Ltd ("we", "us") is committed to protecting your personal information. This policy explains how we collect and use it in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Keys by MK Ltd, registered in England & Wales, company number 17562104. Registered office: 20 Wenlock Road, London, N1 7GU. We are the data controller for information collected through this website. Contact: meher@keysbymk.co.uk or 07343 135266.

Information we collect

• Contact details you give us: name, phone number and email address.
• Property details you give us: postcode, property type, rooms, parking, furnishing, expected rent, availability and any other notes.
• Messages you send us by phone, WhatsApp or email.
• Basic technical data needed to run the website securely (e.g. IP address, browser).

How we use it

• To respond to your enquiry and discuss whether your property could be suitable.
• To prepare, enter into and manage any agreement with you.
• To meet our legal and regulatory obligations.
• To keep our website secure and working properly.

Lawful basis

We rely on steps taken at your request before entering into a contract, performance of a contract, our legitimate interests in responding to and managing landlord enquiries, and compliance with legal obligations.

Sharing

We do not sell your data. We share it only with trusted service providers who help us run our business (such as website hosting and email), professional advisers, or where required by law. These providers process data on our instructions and keep it secure.

How long we keep it

Enquiries that do not lead to an agreement are kept for up to 24 months. Information relating to an agreement is kept for the length of the agreement and up to 6 years after, for legal and accounting purposes.

Your rights

You have the right to access, correct, erase or restrict the use of your personal data, to object to processing, and to data portability. To exercise any right, email meher@keysbymk.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website uses only the essential cookies or storage needed for it to function. We do not use advertising cookies.

Changes

We may update this policy from time to time. The latest version will always be here.